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3 min read

How to Prevent Medication Errors: A Simple Approach

By Performance Health Partners on January 25, 2022 at 10:45 AM

The Impact of Medication Errors

In the United States, medication errors have become one of the leading causes of injury and avoidable harm in healthcare organizations. These errors affect nearly 5% of hospitalized patients and can be detrimental to patient safety. A single medication error may prolong a hospital stay by 4 to 10 days or even result in death. Consequently, the United States healthcare system estimates it spends over 20 billion dollars each year due to medication errors. With the adverse patient outcomes and high costs associated, it is important for care teams to become familiar with common strategies to learn from previous medication errors and to reduce the likelihood of future medication errors.

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3 min read

The Patient Incident Report: A Necessary Tool for Risk Management

By Performance Health Partners on January 13, 2022 at 12:30 PM

With the increasing demands on healthcare providers today, even the most skilled and well-trained professionals can make mistakes. Incidents or adverse events in an already high-risk industry can significantly impact patients and providers. Therefore, risk mitigation is crucial for preventing future incidents and improving patient safety.

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2 min read

Best Practices for Creating a Just Culture in Nursing

By Performance Health Partners on January 6, 2022 at 8:00 AM

What is a Just Culture in Nursing?

A just culture in nursing refers to a model of shared accountability that encourages individuals to report mistakes to understand organizational issues better. Individuals should never be held accountable for system failings over which they have no control. Instead, a just culture in nursing promotes an environment for continual learning, making informed choices, and delivering safer care.

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4 min read

An Introduction to Just Culture and Why Patient Safety is Important

By Performance Health Partners on December 16, 2021 at 8:00 AM

Medical errors and preventable incidents occur daily in healthcare organizations. By increasing the number of near misses and incidents reported, healthcare organizations can better understand safety challenges and prevent patient harm. Unfortunately, these harmful incidents often go unreported.

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4 min read

5 Ways to Track the Value of Incident Reporting Systems

By Performance Health Partners on November 25, 2021 at 8:00 AM

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4 min read

How to Prevent Medical Errors in Healthcare: Create a Learning Culture

By Performance Health Partners on November 18, 2021 at 8:00 AM

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4 min read

Medication Error Prevention for Healthcare Providers

By Performance Health Partners on November 3, 2021 at 8:00 AM

What are Medication Errors?

A medication error is defined as “any preventable event that may cause or lead to inappropriate medication use or patient harm while the medication is in the control of the healthcare professional, patient, or consumer.” 

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7 min read

10 Questions to Ask When Evaluating An Incident Reporting System

By Performance Health Partners on October 28, 2021 at 8:00 AM

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6 min read

Making the Case to Include an Incident Reporting Software in Your Budget

By Performance Health Partners on October 14, 2021 at 8:00 AM

In today’s healthcare environment, there is an overwhelming need to demonstrate the value and return on investment of implementing a new technology system. When used correctly, healthcare technology has the potential to greatly improve patient outcomes and decrease costs, particularly in the area of patient safety.

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4 min read

The Cost Effectiveness of Risk Avoidance

By Performance Health Partners on October 7, 2021 at 8:00 AM

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6 min read

Fall Prevention for Elderly Living Communities

By Performance Health Partners on September 30, 2021 at 8:00 AM

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11 min read

Supporting Frontline Healthcare Workers: Getting the Right Tools to the Right People

By Performance Health Partners on September 23, 2021 at 8:00 AM

There are approximately 2.6 million points of care in the U.S. — and that number is rapidly growing, as people are increasingly turning to pharmacies, telemedicine, and retail stores as providers of basic healthcare services and vaccinations. (1) As these points of care continue to increase across the nation, there’s a growing need for structures to support the frontline healthcare workers who are delivering the first line of care. It is now more important than ever to equip these healthcare workers with technology tools and clinical checklists to support patient and employee safety and quality of care within increasingly complex healthcare environments.

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5 min read

How to Prevent Patient Falls in 10 Steps

By Performance Health Partners on September 9, 2021 at 8:00 AM

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9 min read

[Case Study] Building an Enterprise Risk Management System

By Performance Health Partners on August 26, 2021 at 8:00 AM

Ochsner Lafayette General is the largest non-profit regional health system in Acadiana, a vast region encompassing 22 parishes in southern Louisiana. The system has over 4,500 employees within six hospitals, serving the south-central region of the state by aligning with facilities across Acadiana.

Before implementing Performance Health Partner’s enterprise software system, Ochsner Lafayette General struggled to address the challenge of siloed technology systems. Across their six hospitals, there was a desire to find a solution that could address the unique needs of individual departments, while still promoting a sense of cohesiveness and providing clear data from which to draw insights across the organization.

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7 min read

Protecting Healthcare Worker’s Health & Wellbeing

By Performance Health Partners on August 12, 2021 at 8:00 AM

The COVID-19 pandemic has had a profound impact on health systems, and particularly on the health and wellbeing of healthcare workers on the frontlines of pandemic response efforts. (1) However, it’s not just during a pandemic that organizations need to focus on their employee’s health and wellbeing. Healthcare workers have historically faced high levels of burnout and stress, and it’s time for organizations to step up and begin to address these multi-faceted challenges.

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3 min read

Effective Outcomes: How to Improve Patient Experience

By Performance Health Partners on August 5, 2021 at 8:00 AM

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5 min read

3 Key Drivers of Success in Implementing a Patient Safety Framework

By Performance Health Partners on July 22, 2021 at 8:00 AM

Preventable errors are estimated to cost the U.S. healthcare system approximately $187.5 billion to $250 billion annually. (1) Establishing an effective patient safety framework can decrease preventable errors and improve patient outcomes while reducing costs. In recent years, healthcare organizations have begun placing focus on reforming organizational culture in order to maximize patient safety.

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4 min read

RCA2: Tools to Help Prevent Harm

By Performance Health Partners on July 15, 2021 at 8:00 AM

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5 min read

Reduce HAIs by Using Checklists in Healthcare

By Performance Health Partners on July 8, 2021 at 8:00 AM

Preventing healthcare-acquired infections (HAIs) is an important goal for any healthcare organization to improve patient safety. A healthcare-acquired infection (HAI) is an infection that a patient contracts while receiving treatment for another medical or surgical condition. (1) One simple way to prevent HAIs is by using checklists in healthcare.

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5 min read

What to Look for in a Patient Safety Checklist

By Performance Health Partners on June 24, 2021 at 8:00 AM

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4 min read

The Importance of Reporting and Tracking Near Misses and Good Catches

By Performance Health Partners on June 17, 2021 at 8:00 AM

The term “near miss” or “good catch” is used to describe an event that did not result in patient harm, but could have. Often, near misses happen multiple times before a harmful incident occurs; in fact, many avoidable deaths have a history of related near misses preceding them. (1) Near misses therefore provide valuable opportunities for proactive learning and improvement.

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4 min read

The Benefits of Streamlining Internal Audits

By Performance Health Partners on June 10, 2021 at 8:00 AM

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5 min read

Precautions for Infection Control & Patient Safety in the Post-COVID Era

By Performance Health Partners on May 27, 2021 at 8:00 AM

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5 min read

Detecting and Preventing Drug Diversion in Healthcare

By Performance Health Partners on May 20, 2021 at 8:00 AM

When prescription medicines are obtained or used illegally, it is known as drug diversion. (1) The impact of drug diversion on healthcare organizations can be devastating in multiple ways—from a financial, operational, and patient outcomes perspective.

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4 min read

Proactive Infection Prevention in Healthcare

By Performance Health Partners on May 13, 2021 at 8:00 AM

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6 min read

What Can We Learn from the Aviation Industry?

By Performance Health Partners on April 29, 2021 at 8:00 AM

Safety in aviation has often been compared to safety in healthcare. (1) This is the result of significant achievements in the field of aviation as it pertains to both safety and quality improvement. Despite the number of worldwide flight hours doubling over the past 20 years, the number of fatalities has fallen from approximately 450 to 250 per year. This stands in comparison to healthcare, where in the United States alone there are an estimated 200,000 preventable medical deaths every year, which amounts to the equivalent of almost three fatal airline crashes per day. (1)

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5 min read

A Closer Look at Underreporting of Near Misses in Healthcare

By Performance Health Partners on April 15, 2021 at 8:00 AM

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4 min read

Building a Culture of Safety Through Audits

By Performance Health Partners on April 8, 2021 at 8:00 AM

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5 min read

How to Streamline Incidents in the Healthcare Reporting Process

By Performance Health Partners on March 25, 2021 at 8:00 AM

Each day, healthcare organizations face new and unique challenges that affect the quality of the patient experience. Healthcare risk managers and healthcare reporting play a vital role in combating these challenges, including reducing patient harm and preventing costly claims.

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4 min read

What is a Patient Safety Organization (PSO)?

By Performance Health Partners on March 18, 2021 at 8:00 AM

A “Patient Safety Organization” or “PSO” is a designation by the U.S. government that allows providers to participate in voluntary initiatives to improve outcomes of patient care. PSOs create secure environments in which providers can collect and analyze data to identify and reduce the risks and hazards associated with patient care. (1)

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5 min read

Selecting the Right Healthcare Technology

By Performance Health Partners on March 4, 2021 at 8:00 AM

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5 min read

5 Steps for Establishing an Effective Patient Safety Culture

By Performance Health Partners on February 25, 2021 at 8:00 AM

Preventable errors are estimated to cost the U.S. healthcare system approximately $187.5 billion to $250 billion annually. (1) Effective Patient Safety programs can improve patient outcomes, reduce costs, and decrease preventable errors all at the same time. In recent years, healthcare organizations have begun placing focus on reforming organizational culture in order to maximize patient safety.

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4 min read

10 Things for CFOs to Know About Healthcare Acquired Infections

By Performance Health Partners on February 18, 2021 at 8:00 AM

Healthcare acquired infections cost billions of dollars in added expenses to the healthcare system each year. (1) With the healthcare industry’s movement towards value-based care, healthcare CFOs are taking a closer look at their organizations’ infection rates to identify opportunities for infection control and prevention.

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4 min read

A Collaborative Approach Between Quality and Risk Management

By Performance Health Partners on February 4, 2021 at 8:00 AM

With rapidly evolving patient needs, growing regulatory requirements, and new technological advances, it is now increasingly important for quality and risk management teams to adopt a collective and integrated approach towards patient care.  As Quality and Risk Management teams face new and unique challenges that impact patient care and experience, a collaborative relationship between both departments is key for supporting patient safety and the overall operations of any healthcare organization. (1)

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5 min read

Prevent Incidents and Reduce Costs with Incident Reporting Software

By Performance Health Partners on January 21, 2021 at 8:00 AM

An estimated 161,250 preventable deaths occur each year in U.S. healthcare organizations, which can cause harm to a patient’s physical, mental, and financial health. (1)

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5 min read

Tackling the Challenge of Hand Hygiene and Infection Control

By Performance Health Partners on January 7, 2021 at 8:00 AM

The Center for Disease Control estimates that on any given day, 1 in 31 hospital patients has an HAI or healthcare-associated infection. (1) Up to 70 percent of these infections could be prevented if health care workers followed recommended protocols, including hand hygiene and infection control. (2)

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5 min read

Anonymous Incident Reporting Software For Healthcare

By Performance Health Partners on December 31, 2020 at 8:00 AM

Preventable incidents are a challenge that healthcare organizations face daily. To achieve the highest possible level of patient safety and quality care, organizations need to find anonymous incident reporting software that encourages reporting and fits their unique needs.

With roughly 86% of patient safety events going unreported due to fear of blame or retaliation, looking for an incident reporting software that allows for anonymous reporting can help organizations place the focus back on patient safety. (1)

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8 min read

A Human-Centered Approach: Root Cause Analysis for Incident Reporting

By Performance Health Partners on December 17, 2020 at 8:00 AM

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4 min read

Prevent Medication Errors with Healthcare Technology

By Performance Health Partners on December 3, 2020 at 8:00 AM

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5 min read

How to Conduct Effective Safety Huddles

By Performance Health Partners on November 24, 2020 at 8:00 AM

Safety huddles are a key tool for healthcare organizations to reduce patient harm, ensure accurate, consistent communication between staff, and promote patient and employee safety. Safety huddles can be defined as routine, brief meetings, usually at the beginning of the workday, comprised of staff from varying disciplines. (1)

The meeting is a time for care teams to discuss reported incidents, relay information about areas of safety concern such as short staffing, equipment or inventory, and to establish safety goals. (2)

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4 min read

How to Perform a Root Cause Analysis (RCA) of a Sentinel Event

By Performance Health Partners on November 19, 2020 at 8:00 AM

A Root Cause Analysis (RCA) is a systemic approach towards problem solving used to determine the root cause of a problem. (1) This process is critical in identifying strategies that can prevent harmful incidents and events within the healthcare setting. Hospitals and other types of healthcare facilities often use RCAs to investigate sentinel events.

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4 min read

Employee Risk Management in Healthcare

By Performance Health Partners on November 5, 2020 at 8:00 AM

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8 min read

Establishing a Safety Culture Process During the COVID-19 Pandemic

By Performance Health Partners on October 22, 2020 at 8:00 AM

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4 min read

4 Ways to Improve Patient Experience

By Performance Health Partners on October 8, 2020 at 7:30 AM

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6 min read

Getting Budget Approval for a Patient Safety Solution

By Performance Health Partners on September 24, 2020 at 7:30 AM

In today’s healthcare environment, there is an overwhelming need to demonstrate the value and return on investment of implementing a new technology solution. When used correctly, healthcare technology has the potential to greatly improve patient outcomes and decrease costs, particularly in the area of patient safety.

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3 min read

What is Health Information Technology?

By Performance Health Partners on September 10, 2020 at 8:00 AM

Health information technology is an important tool for improving quality and safety outcomes in healthcare. The implementation of health information technology (HIT) improves a provider’s ability to diagnose diseases, prevent medical errors, and reduce adverse drug reactions, which results in better patient outcomes over time. (1, 2)

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3 min read

Better Outcomes with Patient Feedback Software

By Performance Health Partners on August 27, 2020 at 8:00 AM

How to Gain Actionable Patient Feedback

Patient feedback plays an integral role in healthcare organizations’ quality improvement efforts. During a typical 3 to 4 day stay in a large hospital, a patient may interact with up to 50-60 employees. In order to maintain high-quality outcomes and avoid missed revenue opportunities, it’s important for organizations to ensure that a patient’s interactions with their healthcare system are as positive as possible.

The easiest way to do that? Implement patient feedback software into your healthcare organization.

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4 min read

Improving Behavioral Healthcare with Patient Safety Analytics

By Performance Health Partners on August 13, 2020 at 8:00 AM

According to the National Survey on Drug Use and Health (NSDUH), 19.7 million American adults (aged 12 and older) battled a substance use disorder in 2017, and 1 out of every 8 adults struggled with both alcohol and drug use disorders simultaneously. (1)

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3 min read

Reducing HAI’s Through A Healthcare Reporting System

By Performance Health Partners on July 28, 2020 at 8:00 AM

The Center for Disease Control estimates that 1 in 31 hospital patients has an HAI on any given day. (1) Although many HAIs are preventable, their high prevalence leads to harmful effects on patients’ physical, mental, and financial health—and cost billions of dollars in added expenses to the healthcare system.

 

 

Health economists at the CDC estimate that the annual costs of HAIs in the United States are between $28 billion- $45 billion per year. (1)

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4 min read

5 Steps to Build an Infection Control Plan for Nursing Homes

By Performance Health Partners on July 16, 2020 at 8:00 AM

Over 1.3 million Americans are admitted to or reside in nursing homes each year. (1) Like patients in acute care facilities, nursing home residents are at risk for acquiring healthcare-associated infections (HAIs), which can cause discomfort and pain for residents and can have significant adverse consequences.

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4 min read

How to Implement an Electronic Root Cause Analysis (RCA) Software

By Performance Health Partners on July 2, 2020 at 8:00 AM

Root Cause Analysis (RCA) “is a structured method used to analyze serious adverse events” in healthcare. (1) The goal of an RCA is to identify any underlying problems in processes that increase the likelihood of an error with a non-punitive approach. When done effectively, an RCA can:

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3 min read

3 Tips for Implementing an Electronic Peer Review Process

By Performance Health Partners on June 18, 2020 at 8:00 AM

Clinical peer review is a critical step in evaluating a team member’s performance following a patient safety event or as part of an organization’s credentialing process. (1) Although peer review is a key element of improving patient safety and quality, the quality process model that has prevailed in the healthcare industry over the past 30 years leaves much to be desired in improving quality outcomes. (1)

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3 min read

Just Culture Healthcare: How to Create Quality Patient Safety Programs

By Performance Health Partners on June 4, 2020 at 8:00 AM

Improving Patient Outcomes 

Sustainable improvements in patient outcomes are achieved when organizations adopt a patient safety culture that is pervasive in all of their interactions with patients and their families. A 5-year Ascension study published in Modern Healthcare found that implementing patient safety programs resulted in:

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3 min read

5 Step Plan for Returning to Work After the COVID-19 Pandemic

By Performance Health Partners on May 26, 2020 at 8:00 AM

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3 min read

A Data Informed Approach to Infection Control

By Performance Health Partners on May 21, 2020 at 8:00 AM

Data lies at the core of healthcare operations – but how that data is used is more important than the data itself.

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4 min read

An Effective Environment of Care Checklist

By Performance Health Partners on May 7, 2020 at 8:30 AM


Why Environment of Care Checklists Matter

For healthcare providers, the physical environment of care has a significant impact on patient wellbeing and the ability of care teams to deliver high-quality outcomes. As the healthcare industry has evolved to focus more on patient-centered care, environment of care checklists have become an increasingly useful tool in improving both patient and staff engagement.

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3 min read

What to Look for in an Employee Safety Solution for COVID-19?

By Performance Health Partners on May 4, 2020 at 5:02 PM

As the nation begins a phased reopening in the days ahead, all industries will face the challenge of effectively managing employee health needs. With over 740,000 total cases of COVID-19 nationally, organizations will need processes in place to effectively handle the return to the workforce in a way that keeps employees as safe as possible. (1)

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5 min read

Using Access Centers to Improve Outcomes and Expand Revenue

By Performance Health Partners on April 21, 2020 at 9:00 AM

Access Centers: The Need and The Challenges

Healthcare systems are increasingly focused on improving patient access to care in order to attract new patients and retain existing ones. (1)

Access centers act as an entry point to health systems and are critically important in not only improving patient outcomes, but also expanding revenue and improving margins. (1)

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5 min read

Low-Code Healthcare Solutions Drive Transformation in Patient Safety

By Performance Health Partners on March 27, 2020 at 1:22 PM

Digital transformations in healthcare rely on data-driven technology to improve patient outcomes. 

It’s not unusual for larger organizations to routinely juggle information between 800-1,000 applications across disparate, siloed IT systems. (1)

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6 min read

4 Steps to Purposeful Patient Rounding

By Performance Health Partners on March 12, 2020 at 8:00 AM

Fourteen avoidable hospital-acquired conditions accounted for 48,771 adverse patient outcomes, 3,219 deaths and more than $2 billion in excess hospital costs in 2016, according to an IBM Watson Health study. (1)

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5 min read

Value Based Reimbursement: The Evolution of Quality and Patient Safety

By Performance Health Partners on March 5, 2020 at 8:00 AM

 

The Importance of Quality in Healthcare: Value Based Care Model

Healthcare reimbursement describes the payment that a hospital, diagnostic facility, or other healthcare provider receives for providing patients with a medical service. It’s important to look at how the healthcare reimbursement model has changed over time in order to understand the processes underlying the current U.S. healthcare system, as well as the gaps and limitations that exist within it.

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4 min read

5 Steps: How to Improve Patient Experience in Healthcare

By Performance Health Partners on February 13, 2020 at 8:00 AM


 

The Impact of Patient Experience on Health Outcomes

In the United States, over 35 million patients stay in hospitals every year. For physicians and hospital staff who see hundreds of patients each day, it can be easy to lose sight of individual experiences. However, for each of those patients, their healthcare journeys are unique and deeply personal.

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3 min read

The Benefits of Software for Incident Reporting in Healthcare

By Performance Health Partners on January 31, 2020 at 10:57 AM

There are 134 million patient safety events that occur each year, resulting in $20B in annual costs. (1) Incident reporting software or a patient safety technology supports healthcare organizations in their efforts to prevent patient safety incidents and yields the following outcomes:

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3 min read

The Evolution of Patient Safety and Quality of Care

By Performance Health Partners on January 16, 2020 at 8:00 AM

Over time, the healthcare industry has started to see a more focused movement to address patient safety and quality of care (1).

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5 min read

Effective Strategies for Improving and Monitoring Employee Health

By Performance Health Partners on December 31, 2019 at 11:51 AM

In a healthcare setting, "employee health" pertains to

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7 min read

Measuring the Impact of Patient Safety Events

By Performance Health Partners on December 16, 2019 at 6:08 PM

Patient safety programs can have a meaningful impact in making care safer and reducing costs through the Prevention of Healthcare-Acquired Conditions (HACs) (1).

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5 min read

EMS Incident Management System: The Best Compliance & Quality Solution

By Performance Health Partners on November 21, 2019 at 9:00 AM

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3 min read

The Impact of Patient Safety and Quality of Care Programs

By Performance Health Partners on November 7, 2019 at 10:29 AM

We are currently witnessing the modernization of patient safety, clinical quality and outcomes management in healthcare. And yet, the majority of the more than 890,000 healthcare facilities in the United States (1)– especially small to mid-sized providers – have not yet implemented technology to manage and monitor outcomes in patient safety and quality.

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6 min read

What is Value-Based Care? A New Era of Healthcare

By Courtney Pellegrini on October 8, 2019 at 10:31 AM

A New Era of Healthcare

The models of care used by healthcare organizations have evolved over time. One of the most significant healthcare paradigm shifts in the past decade is the introduction of a new reimbursement model known as value-based care.

Where the traditional fee-for-service model rewarded organizations that treated the highest number of patients, the value-based care model now rewards organizations that provide the highest-quality care (1).

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6 min read

Enterprise Risk Management in Healthcare: A Collaborative Approach

By Performance Health Partners on September 20, 2019 at 12:16 PM

Trudi Stafford, PinhD, RN, and Clinical Advisor at PHP shares insight on a collaborative approach to risk management amongst patient safety, quality, compliance, clinical, and executive teams.

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7 min read

Developing an Effective Root Cause Analysis

By Trudi Stafford on September 5, 2019 at 9:59 AM

Trudi Stafford, PhD, RN, and Clinical Advisor at PHP shares insight on developing processes and tools for effective root cause analysis. 

Trudi Stafford has 30+ years of health care leadership experience with an emphasis on informatics to positively impact patient safety and health care quality. She is a doctorally prepared nurse executive with prior work experience as the Chief Nursing Office at three of the nation’s largest health systems.

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4 min read

How To Improve Patient Outcomes: An Integrated Approach With Permian Regional Medical Center

By Performance Health Partners on August 22, 2019 at 8:00 AM

Learning how to improve patient outcomes remains a top goal of healthcare organizations, and with the right tools, it's possible to achieve. Here's the story of how one healthcare organization achieved success.

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7 min read

10 Elements of a Just Patient Safety Culture

By Trudi Stafford on August 13, 2019 at 6:07 PM


Trudi Stafford, PhD, RN, and Clinical Advisor at PHP shares insight on developing a just patient safety culture. 

Trudi Stafford has 30+ years of health care leadership experience with an emphasis on informatics to positively impact patient safety and health care quality. She is a doctorally prepared nurse executive with prior work experience as the Chief Nursing Office at three of the nation’s largest health systems.

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2 min read

Why Checklists in Healthcare Are Important

By Performance Health Partners on August 1, 2019 at 3:36 PM

Checklists provide a wealth of positive impacts within healthcare organizations. Whether you are looking to effectively report incidents, prevent falls, or reduce overall risk, it all starts with a list. Here are the top reasons why checklists are so important in healthcare.

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2 min read

Best Practices Falls Prevention: How to Reduce Risk

By Performance Health Partners on July 23, 2019 at 8:12 AM

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2 min read

What To Look For In Incident Reporting Software

By Performance Health Partners on July 2, 2019 at 12:57 PM

Managing incidents shouldn't be a pain, and either should searching for an effective incident reporting software for your healthcare organization. 

Choose incident reporting software that is flexible and customizable enough to allow your staff to focus on what they do best: delivering safe, high-quality care. 

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