How a Surgery Center Achieved Streamlined Excellence with PHP [Case Study]
Amidst their state-of-the-art facilities and unwavering commitment to unparalleled patient experiences, Vivere-Audubon Surgery Center faced a...
2 min read
Performance Health Partners
July 17, 2023
Regulatory compliance in health care is a non-negotiable aspect of the industry. It ensures patient safety, reduces risks, and upholds the integrity of health care providers. However, meeting these stringent compliance regulations for health care can be challenging, particularly without the right tools.
According to the American Hospital Association, there are 341 discrete regulatory requirements that hospitals must comply with. This leads to an average spending of $7.6 million for an average sized hospital as well as dedicating 59 full-time employees solely to regulatory compliance matters per year. This is where incident management software comes into play, as it provides detailed audit trails, improves documentation, and bolsters compliance efforts.
To illustrate this, let's begin with a recent case involving a behavioral health provider.
In December 2022, a Wisconsin-based behavioral health care provider was slapped with a hefty fine by the Occupational Safety and Health Administration (OSHA). The root of the issue was not a catastrophic event but a rather mundane one: a nurse had been accidentally spiked with a needle stick.
Although the incident didn’t result in any loss of work time or impacts on patient safety, it unveiled several safety and health failures that led to four citations, three of which were serious:
The provider swiftly addressed the citations, rectifying the issues within 24 hours, and promised further training for its employees. However, this case demonstrates how an incident management software could have prevented these fines and citations by ensuring detailed audit trails and maintaining regulatory compliance in health care.
With its detailed audit trails, incident management software provides an efficient solution to meet such regulatory requirements for health care. It maintains an immutable log of all incidents, ensuring that any irregularities are appropriately documented. The software enables the capture of specific details about each safety incident, including date, time, personnel involved, and the response, thereby reducing the likelihood of missing or inaccurate records.
Incident reporting technology can support health care organizations in various ways:
Given these benefits, it is evident how incident management software would have been a game-changer in the behavioral health provider scenario outlined above.
Rather than perceiving regulatory compliance in health care as a burdensome obligation, organizations should approach it as an active commitment to safety and accountability. The challenge of achieving General Data Protection Regulation and HIPAA compliance, both of which rank in the top five most difficult regulatory requirements, highlights the necessity of an efficient and reliable system.
Focusing on detailed audit trails in health care regulatory compliance is a vital step organizations can take to avoid costly fines, and more importantly, ensure the safety of both patients and staff.
The case of the behavioral health provider serves as a powerful reminder of the importance of regulatory compliance in health care. It emphasizes the need for dependable incident management software, a tool that not only helps organizations stay compliant but also aids in building a safe and responsible health care environment. After all, a proactive approach to compliance and risk management in healthcare is better than reactive remediation.
Begin your journey towards a more compliant and safer health care organization today. Connect with our team to learn more about Performance Health Partners’ best-in-class health care compliance solutions.
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