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Incident Reporting Systems

build a culture of patient safety and quality care

 

Keep patients and employees safe with a healthcare incident reporting system that demonstrates quality improvement – getting your organization closer to zero harm.

 

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Incident Reporting Systems Built for Healthcare

Empower your teams to share observations before they become patient safety issues.

 

Easily Report Incidents

We make it easy to report incidents. Our user-friendly and fully customizable forms allow team members to report incidents, events, complaints, and near misses in under 2 minutes.  

Compatibility with desktop, mobile, and tablet devices makes incident reporting easy, and EHR interoperability allows for fast and accurate incident reporting.

 

Manage Follow-up &  Safety Improvements 

Jumpstart the follow-up management process. Automatic alerts and workflows notify team members and departments to review reported incidents. Easily assign due dates, corrective action plans, follow-up tasks, and communicate next steps through a centralized communication channel.   

Overcome follow-up management hurdles by using streamlined tools that drive patient and employee safety by breaking down communication silos.

 

Make Data-Driven Decisions 

Real-time dashboards with drill-through reporting empower teams to identify gaps in employee and patient safety, prioritize performance improvement initiatives, and prevent future incidents from reoccurring.  

Gain insight on process failures and underlying issues by having timely access to incident data. Minimize risk and improve patient safety and quality outcomes with our built-in reports.

 

How Incident Reporting Software Supports 

Employee and Patient Safety

Patient Safety

 

A complete incident reporting system for  patient safety incidents that includes prevention, reporting, and post-event analysis bringing your organization closer to zero harm.

Employee Safety

 

Ensure that your employees are safe and that risk managers have the tools they need to track injuries and worker’s compensation claims through incident reporting software.

Root Causes  

 

Use RCA or another methodology (RCA2 or ACA) to identify the root causes of reported incidents and drive system improvements. 

 

Complaints/Grievances  

 

Receive, respond, and learn from patient complaints and grievances through quick notifications that provide an opportunity to improve the patient experience.

 

Peer Reviews  

 

Manage medical staff reviews through standardized processes for peer reviews, OPPE, FPPE, and more. 

KLAS-badge
An overall

tOP Performer

Healthcare Safety, Risk & Compliance Management Software

Source: KLAS Healthcare Safety, Risk & Compliance Management 2022 Performance Report, April 2022

 

Get Started

Equip your team with an incident reporting system that anyone can learn in minutes, so you can get back to what matters most — delivering patient care.

 

Request Demo

 

Discover How to Achieve the Highest Quality Care in the Safest Possible Environment

"We've done a great number of implementations and service lines, and Performance Health Partners ranks among the best from a project management perspective, communication, and the seamlessness of this transition."
Lifeline Vascular Care
“By implementing PHP solutions, we were able to reduce incidents. Reporting and retrieving real time data seems to get easier all the time. The PHP team is extremely easy to work with. Very accommodating.”
Lake Charles Memorial Hospital
“The great thing about Performance Health Partners’ software, for the front-line staff, it’s very simple to use. All they have to do is click on a picture to start the report.”
Permian Medical Center
“PHP’s Performance Improvement Solutions have helped us streamline processes and everyone follows the same processes across departments. Less digging for data and more doing our jobs: saving people, time, and resources. User-friendly? It’s 10/10.”
Hardtner Medical Center
“We’ve been able to see a reduction of our fall rate in our hospital. We went from having the highest fall rate in the system to the second to lowest.”
St. Martin Hospital
"Overall, we’ve been very pleased with PHP's responsiveness and willingness to customize the system to meet our needs. The system has exceeded our expectations. The immediate notification feature is huge for us — instead of waiting days to hear about a major incident, we’re now aware of it immediately."
Monarch Behavioral Health
The software has been incredibly valuable, extremely beneficial, and time-saving. The patient satisfaction return rates are higher than ever before. A huge thank you to the PHP team for making implementation so smooth!
Ambulatory Surgery Center

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