Shared Voices: A Framework for Patient and Employee Safety in Healthcare

PSQH: The Podcast -- On episode 112, Heidi Raines, founder of Performance Health Partners, delves into the escalating issue of employee turnover in healthcare and shares innovative strategies for enhancing staff retention.

HIMSSCast -- Heidi Raines, founder and CEO of Performance Health Partners and author of Shared Voices: A Framework for Patient and Employee Safety in Healthcare, discusses quality improvement, incident reporting and other strategies to maintain a healthy workforce and build a culture of safety.

Becker's Hospital Review -- For these experts, improving patient safety is of utmost importance. They're dedicated to continuously finding innovative ways to improve healthcare processes and transform safety standards, ensuring a safer experience for patients.

Healthcare IT News -- A culture of analytics, starting with leadership at the top, is key for healthcare organizations that aim to bolster care delivery and manage other challenges, says patient safety expert Heidi Raines.

Becker's Hospital Review -- Healthcare is becoming more diverse, and women are increasingly represented in health IT. They're helping to streamline the burdensome behind-the-scenes work of patient care and leading their healthcare organizations into a new age of digital transformation.

NOLA.com -- New Orleans Entrepreneur Week, the annual celebration of the city's startup scene, has grown steadily over its 13 years. Heidi Raines shares her thoughts around the event's evolution.

Home Care -- "Shared Voices: A Framework for Patient and Employee Safety" was named among Home Care's interesting reads list.

Alert Media -- Health is grappling with a significant staffing shortage, which directly impacts employee safety. For hospitals and care providers overwhelmed by burnout, workplace violence, and other systemic issues, the key to improving their safety culture is near-miss reporting.

Becker's Hospital Review -- Healthcare is becoming more diverse, and women are increasingly represented in health IT. They're helping to streamline the burdensome behind-the-scenes work of patient care and leading their healthcare organizations into a new age of digital transformation.

NOLA.com -- Success in the healthcare industry requires a deep understanding of both business dynamics and the human side of healthcare. We strive to create a positive impact on patients' lives while maintaining a strong focus on operational excellence.

Drug Store News -- Drawing on the aviation industry’s proactive strategies, healthcare leaders have recognized the necessity of fostering an environment where staff are supported and encouraged to voice concerns around system issues.

Heidi Raines joins Ochsner Health’s “Women of Tech” panel at New Orleans Entrepreneur Week to discuss her experience growing PHP, what has changed since the pandemic, and her advice for like-minded entrepreneurs.

Biz New Orleans -- How can we make healthcare settings safer while also addressing an industry facing major workforce issues? Heidi Raines talks about the power of anonymous reporting and her new book, “Shared Voices.”

Becker's Healthcare -- "Healthcare organizations must prioritize taking a systems-focused, proactive approach to patient and healthcare worker safety. And that starts with fostering a culture of safety," Heidi Raines said.

Authority Magazine -- Heidi Raines discusses her career journey, her insights on leadership, and the inspiration behind PHP.

Fox 8 News -- Since 2020, 1 in 5 healthcare workers has quit their jobs as concerns for worker and patient safety continue to grow. Heidi Raines discusses ways healthcare leaders can improve employee safety and satisfaction.

The Good Men Project -- Are healthcare organizations that enact cost-cutting measures endangering their patients? Heidi Raines shares her thoughts, along with strategies organizations can utilize to ensure patient safety.

Forbes Books, the exclusive business book publishing imprint of Forbes, announced today the release of Shared Voices: A Framework for Patient and Employee Safety in Healthcare by Heidi Raines.

New Orleans City Business -- Heidi Raines shares the story behind Performance Health Partners and what the company is doing to transform safety in healthcare.

Oklahoma's Nursing Times -- Heidi Raines shares strategies healthcare organizations can use to give voice to nurses, and thus improve nurse retention.

McKnights Long Term Care News -- Because nurses are the eyes, ears and heartbeat of every healthcare organization, their voices impact change in all aspects of patient care. Here are a few ways that nurses can advocate for the safety of their senior patients.

Scripps News -- Following the New York nurses strike, Performance Health Partners Founder and CEO joined Scripps News to discuss how giving nurses a voice can ease burnout and improve retention.

Nashville Medical News -- Heidi Raines shares the importance of shifting to a culture of shared accountability, and the five components healthcare organizations should focus on when making the shift.

PHP -- “Shared Voices: A Framework for Patient and Employee Safety in Healthcare” reached best-seller and No. 1 New Release status in several healthcare-related Amazon categories.

Forbes Books -- Heidi Raines, an authority on advancing employee and patient safety, is partnering with Forbes Books to author a book that explores how the healthcare community can reduce incidents, errors, and safety events that jeopardize patients and employees.

Nashville Medical News -- Heidi Raines, author of Shared Voices: A Framework for Patient and Employee Safety in Healthcare, says some hospital deaths and patient injuries could be prevented with better reporting by healthcare workers about patient safety issues.