Surveys

Improve feedback and support patient and employee wellbeing

Keep patients and employees safe with a proven healthcare incident management system that identifies systemic issues, improves communication, and prevents harm.

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Employee Engagement

Ensure healthcare teams are engaged, trained, and motivated by measuring and benchmarking employee feedback over time.

Patient

Experience

Invite patients, family members, and visitors to participate in the healthcare experience through an easy-to-use, QR code-activated survey.

Action Plan Management

Create step-by-step action plans to ensure that targeted improvements are made in the right place and at the right time.

Ranked #1—three years in a row

Consistently ranked the leader for Healthcare Safety, Risk, and Compliance Management Software, with 100% of customers saying they’d buy our product again.

Facilitate the Feedback Process and Give Patients and Employees a Voice

Enable patients, family members, and other visitors to participate in the healthcare experience through an easy-to-use, QR code-activated survey.

Post the QR code throughout areas visited during the care experience, from the waiting room to the exam room, for easy access and improved survey submission rates.

Gain Feedback

Intuitive survey tool utilizes your choice of traditional e-survey or QR code to easily provide feedback.

Real-Time Alerts

Instant notifications provide early detection of incidents and highlight opportunities for improvement.

Service Recovery

Easy access to the right information accelerates service recovery and issue management processes.

Manage Action Plans

Create a framework for quick follow-up management by assigning action plans where needed.

Gain Insights

Identify trends in data and capture opportunities for reward and recognition of staff.

Utilize Dashboards

Real-time dashboards with drill-through reporting allow for quick oversight and data-driven decision-making.

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Equip your team with healthcare survey tools that anyone can learn to use in minutes, so your workforce can get back to what matters most: delivering the best possible care in the safest possible environment.

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The system makes it easy to pull reports and create visuals that truly illustrate what’s happening. The flexibility we have in how we access and view our data is impressive. It’s been incredibly helpful for day-to-day operations, allowing me to track and understand ongoing activities at any given moment.

—Alicia Anderson

AVP of Quality Improvement, Fenway Health

Having the capability to drill down into the various types of incident reports, from patient relations to clinical issues, has provided tremendous insight. We can now get an in-depth look into each department to determine if there are any trends, patterns, or specific events that occurred in a particular month is just amazing.

— Charlene Wright

Director of Quality & Risk Management, Family Health Services

I’m so satisfied with Performance Health Partners—it’s been such a win for Prism Health. The platform has propelled our quality improvement, risk management, and incident reporting processes on an impressive upward trajectory. For other FQHCs and FQHC lookalikes, I highly recommend it.

— Jessica Cole

Senior Director of Compliance and Risk Management, Prism Health

Implementing PHP's product has been the easiest implementation, and it’s also provided the best user experience. In the past, staff hesitated to report due to the lengthy process. With PHP’s system, reporting has become significantly easier, encouraging more frequent use and contributing to a stronger culture of safety.

— Heidi Kurgat

Director of Compliance and Risk, MHC Healthcare

We chose Performance Health Partners because none of their competitors could fully customize a solution that links IDD support with behavioral health. We’re so glad we chose PHP. The system is incredibly efficient, the usability is unmatched, and it has drastically improved our incident reporting process.