Case Studies


Improving Healthcare Security with an Advanced Incident Reporting System_ MHCs Healthcare Journey with PHP

Improving Healthcare Security with an Advanced...

Learn how MHC Healthcare, a federally qualified health center in Marana, Arizona, overcame safety and healthcare security challenges exacerbated by an outdated incident reporting system by implementing Performance Health Partners’ (PHP) advanced software. This case study delves into the strategic shift with PHP that led to a significant increase in reporting, improved workflow management, and significant reductions in errors across the organization.

Innovative Patient Management Strategies in FQHCs_ North Olympics Journey with PHP

Innovative Patient Management Strategies in...

Learn how North Olympic Healthcare Network (NOHN) overcame patient management challenges, including inefficiencies in follow up management, reporting, and dashboard analysis caused by an antiquated platform, with Performance Health Partners’ (PHP) advanced healthcare incident reporting software. This case study explores NOHN’s transformative journey with PHP as they achieved significant results that improved patient experience and care outcomes within their rural health center network.

Transforming Healthcare Incident Reporting at York Hospital

Transforming Incident Reporting At York Hospital

Faced with a “a tangled web of safety processes,” communication silos, and inadequate event follow up due to their outdated incident reporting system, York Hospital recognized the urgent need for a change. This led them to adopt PHP's incident reporting software, an essential upgrade that dramatically enhanced their operational efficiency and elevated patient safety to unprecedented levels.

How a Behavioral Health Organization Unified Event Reporting & Improved Care

How a Behavioral Health Organization Unified...

Learn how I Am Boundless, a non-profit aiding individuals with intellectual disabilities and behavioral health issues, overhauled their incident reporting. Follow their journey from disjointed processes to a cohesive platform, boosting efficiency and accuracy while cutting response times.

How United Urology Group Overcame Healthcare Incident Reporting Complexity-1

How United Urology Group Overcame Healthcare...

Frustrated by a clunky and convoluted incident reporting system that not only slowed them down but also left staff frustrated, United Urology Group faced a critical junction: evolve or remain hindered by inefficiency. Choosing transformation, UUG turned to Performance Health Partners’ (PHP) best-in-class healthcare incident reporting software.

Enhancing Environment of Care at Ochsner Lafayette General with Performance Health Partners Rounding Software-1

Enhancing Environment of Care at Ochsner...

Learn about how one of Louisiana's largest healthcare providers revolutionized their care environment and enhanced safety measures through PHP's cutting-edge digital rounding software. Follow along with their successful implementation, PHP's unique features, and the impressive outcomes, including heightened patient satisfaction, reduced administrative workload, and streamlined operations journey.

How a Federally Qualified Health Center Manages Employee Health

How a Federally Qualified Health Center Manages...

See how a leading health center revolutionized employee health with PHP’s tech—streamlining vaccine tracking and data management for enhanced safety.

Vivere-Audubon Surgery Center’s Journey from Juggling Roles to Streamlined Excellence with PHP

Vivere-Audubon Surgery Center’s Journey from...

Learn how Vivere-Audubon Surgery Center transformed their day-to-day operations and streamlined workflows with PHP’s incident reporting system and survey solutions, resulting in remarkable improvements post-implementation. These include an 80% reduction in time spent on administrative tasks.



How a Hospice, Palliative Care, and Home Health Facility Protects Patients & Employees During COVID-19

How a Hospice and Home Health Facility Protected...

Learn how a hospice, palliative care, and home health facility rose to COVID-19 challenges by proactively assessing the health and safety of their employees through an innovative software solution.

How a Behavioral Health Facility Improved Patient Safety Outcomes

How a Behavioral Health Facility Improved Patient...

Learn how a statewide behavioral health facility transformed their patient safety outcomes by partnering with Performance Health Partners to replace their outdated incident reporting system. This case study highlights the challenges of implementing comprehensive incident reporting systems and how the organization successfully enhanced safety through an innovative solution.

Elevating Healthcare Standards with Performance Health Partners_ Pinnacle Healthcares Journey to Operational Efficiency and Enhanced Patient Safety

Elevating Healthcare Standards with Performance...

Pinnacle Healthcare boosted patient safety and efficiency with PHP's incident management system, cutting medication errors by 51% and upping incident reports by 40% in 20 months—showcasing a partnership that delivers results.

Increasing Quality and Reducing Risk Across a Healthcare System-1

Increasing Quality and Reducing Risk Across a...

Explore how the largest non-profit regional health system in Acadiana overcame the hurdle of siloed technology systems to enhance patient outcomes and minimize the risk throughout their organization. Learn how PHP's safety software fostered cohesiveness and provided valuable cross-departmental insights, ultimately increasing quality and reducing risk across the healthcare system.

Streamlining the Peer Review Process: WCCH's Journey with PHP

Streamlining the Peer Review Process: WCCH's...

Explore how West Calcasieu Cameron Hospital (WCCH) revolutionized their physician peer review process after implementing PHP’s best-in-class software, transforming their management of event reports, eliminating cumbersome paper methods, easing administrative burdens, and significantly transforming operational efficiency throughout the organization.

Make today safer than yesterday

Kickstart your safety culture with Performance Health Partners

Get started

Featured Resources


HFACS
The Role of HFACS in Improving the...

Despite recent advancements, safety incidents remain prominent in healthcare, underscoring the need for a structured, proactive approach to uncover the root causes of these events and develop meaningful solutions. The ...

patient safety issues
Top 10 Patient Safety Issues 2025

Patient safety issues are continuously evolving, with new challenges emerging alongside technological advances and societal shifts. In its annual report, Emergency Care Research Institute (ECRI) and the Institute for...

Health IT Challenges
Top 10 Health IT Challenges in 2025

While healthcare technology continues to advance and improve patient care, new concerns in patient safety, data security, and the usability of medical technology also emerge. Understanding these health IT challenges is...