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Which Questions to Include in Healthcare Patient Satisfaction Surveys?

Healthcare patient satisfaction surveys are one of the most valuable tools providers have to measure patient trust, communication, environment, and follow-up. When thoughtfully...

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Ways to Improve Patient Experience

4 Ways to Improve Patient Experience in COVID-19

As the United States healthcare system continues to grapple with COVID-19, it’s more important than...

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What is Health Information Technology

What is Health Information Technology?

Healthcare technologies are important tools for improving quality and safety outcomes in...

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patient safety analytics

Improving Behavioral Healthcare with Patient Safety Analytics

According to the National Survey on Drug Use and Health (NSDUH), 19.7 million American adults (aged...

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Healthcare Reporting System

Reducing HAIs Through A Healthcare Reporting System

The Center for Disease Control estimates that 1 in 31 hospital patients has an HAI on any given...

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infection control in nursing homes

5 Steps for Infection Control in Nursing Homes

Over 1.3 million Americans are admitted to or reside in nursing homes each year. (1) Like patients...

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root cause analysis in health care tools and techniques

Implementing Root Cause Analysis in Health Care Tools and...

Root Cause Analysis (RCA) “is a structured method used to analyze serious adverse events” in...

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just culture healthcare

Just Culture Healthcare: How to Create Quality Patient Safety...

Sustainable improvements in patient outcomes are achieved when organizations adopt a patient...

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return to work after COVID-19

5 Step Plan for Returning to Work After the COVID-19 Pandemic

As businesses and community spaces begin a phased reopening over the upcoming weeks, employees will...

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infection control

A Data Informed Approach to Infection Control

With the COVID-19 pandemic affecting millions of people across the world, infection control is at...

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