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4 min read

5 Steps: How to Improve Patient Experience in Healthcare


 

In the United States, over 35 million patients stay in hospitals every year. For physicians and hospital staff who see hundreds of patients each day, it can be easy to lose sight of individual experiences. However, for each of those patients, their healthcare journeys are unique and deeply personal.

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4 min read

An Effective Environment of Care Checklist


For healthcare providers, the physical environment of care has a significant impact on patient wellbeing and the ability of care teams to deliver high-quality outcomes. As the healthcare industry has evolved to focus more on patient-centered care, an environment of care rounding checklist has become an increasingly useful tool in improving both patient and staff engagement.

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4 min read

The Cost Effectiveness of Risk Avoidance

Risk avoidance in healthcare is comprised of the clinical and administrative systems and processes used to detect, analyze, and prevent the occurrence of harmful risks in organizations. (1). Unsafe care is a serious patient safety risk to patient health, which results in over three million deaths each year worldwide. (2)
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5 min read

5 Steps for Establishing an Effective Patient Safety Culture

Preventable errors are estimated to cost the U.S. healthcare system approximately $187.5 billion to $250 billion annually. (1) Effective Patient Safety programs can improve patient outcomes, reduce costs, and decrease preventable errors all at the same time. In recent years, healthcare organizations have begun placing focus on reforming organizational culture in order to maximize patient safety.

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4 min read

A Collaborative Approach: Quality and Risk Management Healthcare

With rapidly evolving patient needs, growing regulatory requirements, and new technological advances, it is now increasingly important for quality and risk management healthcare teams to adopt a collective and integrated approach towards patient care

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5 min read

The Evolution of Health Care Costs and Reimbursement

Healthcare costs and forms of reimbursement have evolved over time. In the late 1800s, Samuel Clemons, whose pen name was Mark Twain, described a capitation-type payment for physicians in his hometown of Hannibel, Missouri. He wrote that his family paid their physician $25 per year to cover whatever illness they might have throughout the year. (1) Before the 1920s, health care costs were low and there was little need for health insurance. The biggest cost associated with illness was lost wages. In response, insurance policies akin to current disability insurance was born. (2)

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3 min read

Better Outcomes with Patient Feedback Software

Developing an effective process for patient feedback can take time, but it goes a long way in improving the overall patient experience. Read on to learn how to get started with the process.

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6 min read

Value Based Care: Using Access Centers to Improve Outcomes

As the healthcare industry moves towards a value based care reimbursement model, it becomes increasingly important for healthcare organizations to effectively manage costs and improve their margins. Access centers address these challenges.

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4 min read

Value Based Reimbursement: The Evolution of Quality and Patient Safety

Healthcare reimbursement describes the payment that a hospital, diagnostic facility, or other healthcare provider receives for providing patients with a medical service. It’s important to look at how the healthcare reimbursement model has changed over time in order to understand the processes underlying the current U.S. healthcare system, as well as the gaps and limitations that exist within it.

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6 min read

What is Value Based Care? A New Era of Healthcare

The models of care used by healthcare organizations have evolved over time. One of the most significant healthcare paradigm shifts in the past decade is the introduction of a new reimbursement model known as value based care. But what is value based care?

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