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Preventing Medication Errors with Healthcare Technology

medication-error

Recent years have seen major advances in how healthcare is delivered, but with these improvements comes the possibility of increased risk to patient and employee safety. Medication errors are one of the leading causes of injury and avoidable harm in healthcare organizations, which can be detrimental to patient safety. (4) The U.S. Food and Drug Administration (FDA) defines a medication error as “any preventable event that may cause or lead to inappropriate medication use or patient harm while the medication is in the control of the healthcare professional, patient, or consumer.” (1) 

It is estimated that medication errors harm 1% to 2% of all hospitalized patients and cost the U.S. healthcare system over $20 billion dollars annually. (2)

Medication errors can increase a patient’s length of stay from 4 to 10 days. (2) Additionally, The Institute of Medicine reports 7000 deaths in the U.S. each year due to medication errors. (3) Other harmful effects of medication errors include (1):

  • Life threatening situations
  • Hospitalization
  • Disabilities
  • Birth Defects
  • Death

Fortunately, medication errors are very preventable when organizations take the appropriate precautions and put systems in place to prioritize patient safety. Prioritizing a system of safety management can help reduce medication errors and promote a positive patient experience within healthcare organizations.

Understanding these 3 key elements can help organizations reduce the risk of medication errors and improve patient safety:

1. Put Procedures in Place for Medication Administration

Reducing preventable medication errors requires the use of care coordination strategies. Most medication errors occur during the drug administration process. (4) To avoid preventable errors, healthcare practitioners are encouraged to use the “five rights” as a guide for safely delivering care: the right patient, the right drug, the right dose, the right route, and the right time. (5)

Organizations are responsible for putting systems and procedures in place that allow for effective drug administration and reporting, while individuals are responsible for reporting any medication errors or other incidents as they become known in order to prevent further error. (5)

Facilitating patient engagement with the care team is also a crucial element of safe drug administration. Patient safety checklists and personal medication lists are helpful for educating patients and family members on the purpose of a drug, its directions for use, side effects, and risks. Pharmacist follow-up calls have also proven to be effective in preventing medication errors, especially when it comes to hand written prescriptions that can be illegible or contain abbreviations. (2) Many medications also have similar names or multiple uses, which increases the risk of error. A simple call to the prescriber to confirm a drug or dosage before it is administered can prevent negative outcomes to patient safety. (6)

2. Prioritize Communication

Having clear communication among members of a care team is critically important in establishing an organizational culture of safety. Often, medication errors go unreported. (5) This can be due to lack of training on how to report an incident or event, or even because the care provider is not aware that a medication error occurred. Even if the medication error is known, many also fear losing their job or undergoing legal consequences if they report an adverse incident or event. (5) In order to improve patient safety, healthcare systems must promote a just culture. The goal should be to encourage open communication about patient safety concerns so that the organization can improve, rather than place blame on individuals who report occurrences.

3. Implement a Software Solution

Health Information Technology (HIT) is an essential tool for reducing negative patient outcomes. Utilizing a software solution for patient safety and incident reporting offers a central channel for team communication that is easily accessible to everyone. By implementing a software solution, organizations can track medication errors more easily and identify trends over time. Technology solutions are useful in pinpointing exactly where an error is occurring, allowing leadership teams to quickly formulate corrective plans for action. This allows data to be organized in ways that highlight areas of improvement while preventing future incidents before they occur. 

Performance Health Partner’s Solutions

With the high cost and negative patient outcomes associated with medication errors, the importance of prevention is clear. With Performance Health Partner’s Solutions, healthcare organizations can access the data they need to mend fragmented care delivery systems, while improving overall patient safety. To learn more, visit https://www.performancehealthus.com/patient-safety or request a demo here.

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References:

  1. https://www.fda.gov/drugs/drug-information-consumers/working-reduce-medication-errors
  2. https://www.nehi.net/bendthecurve/sup/documents/Medication_Errors_%20Brief.pdf
  3. https://journals.lww.com/nursing/fulltext/2018/09000/Preventing_medication_errors_in_the_information.15.aspx
  4. https://psnet.ahrq.gov/primer/medication-errors-and-adverse-drug-events
  5. http://www.ihi.org/resources/Pages/ImprovementStories/FiveRightsofMedicationAdministration.aspx
  6. https://www.ncbi.nlm.nih.gov/books/NBK519065/

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