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How an Addiction Recovery Center Modernized Patient Experience Surveys

When Avatar Residential Detox outgrew its outdated feedback system, they turned to Performance Health Partners to modernize their approach to patient experience surveys. By...

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Quality Improvement

safe catheter usage

Safe Catheter Usage: Best Practices for Preventing Harm

A Foley catheter may be routine, but for over half of patients, it leads to complications. In fact,...

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improving patient safety amid budget constraints

Strategies for Improving Patient Safety Amid Budget Constraints

As budgets grow tighter and staffing becomes increasingly strained, improving patient safety is...

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Healthcare Risk Management Software

How Healthcare Risk Management Software Improves Care at Fenway...

At Fenway Health, a commitment to patient-centered care and quality improvement led to a pivotal...

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event management automation

The Impact of Event Management Automation: A Case Study

How did a rural Ohio health center turn its biggest challenge into its greatest asset? By...

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HFACS

The Role of HFACS in Improving the Incident Management Process

Despite recent advancements, safety incidents remain prominent in healthcare, underscoring the need...

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FMEA

The Critical Role of FMEA in Healthcare Risk Management

As famously highlighted by Warren Buffett, “Risk comes from not knowing what you’re doing.” This...

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incident manager software

Incident Manager Software: A Guide to Selecting the Right System

Effective management of incidents, near misses, and other safety events is crucial for maintaining...

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patient feedback software to improve patient experience

Better Outcomes with Patient Feedback Software

Developing an effective process for patient feedback can take time, but it goes a long way in...

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checklists in healthcare

Why Checklists in Healthcare Are Important

Checklists provide a wealth of positive impacts within healthcare organizations. Whether you are ...

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