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How an Addiction Recovery Center Modernized Patient Experience Surveys

When Avatar Residential Detox outgrew its outdated feedback system, they turned to Performance Health Partners to modernize their approach to patient experience surveys. By...

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empathy in healthcare

Cultivating Empathy in Healthcare: How Kindness Transforms Care

Empathy in healthcare has never been more important, as organizations increasingly struggle with...

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event management automation

The Impact of Event Management Automation: A Case Study

How did a rural Ohio health center turn its biggest challenge into its greatest asset? By...

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Leapfrog safety scores

7 Tips to Improve Leapfrog Safety Scores

Leapfrog safety scores serve as a key metric in determining the safety performance of a hospital....

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hospital security

Strategies to Improve Hospital Security: A Proactive Approach

As healthcare becomes increasingly complex, hospital security has become the frontline defense in...

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trust in healthcare

The State of Trust in Healthcare: Insights 5 Years Post-COVID

Five years after the World Health Organization declared COVID-19 a pandemic, the reverberations...

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incident management automation

Enhancing Efficiency: A Case Study on Incident Management...

Prism Health, a federally qualified health center focused on LGBTQ+ healthcare, revolutionized...

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near miss program

The Importance of a Good Catch Program in Healthcare

Imagine a care setting where every near miss is not just a disaster averted, but a lesson learned...

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RMIS

Reducing Medical Errors with RMIS: Strategies for Healthcare...

Medical errors pose a significant challenge in healthcare, affecting patient safety and increasing...

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HFACS

The Role of HFACS in Improving the Incident Management Process

Despite recent advancements, safety incidents remain prominent in healthcare, underscoring the need...

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