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How Incident Reporting in Healthcare Uncovers Infection Hotspots

Incident reporting in healthcare often flies under the radar, yet it is a formidable force in preserving patient and employee safety. Consider the implications if a pattern of...

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Patient Satisfaction

improving patient satisfaction case study

Improving Patient Satisfaction in FQHCs [Case Study]

North Olympic Healthcare Network has focused on improving patient satisfaction by enhancing...

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better communication in healthcare

5 Strategies for Better Communication in Healthcare

Improving communication in healthcare between patients and providers is essential for delivering...

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patient feedback survey

Patient Feedback: The Key to Quality Care

A startling revelation from a 2023 patient experience survey by Tebra shows that 73% of respondents...

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improve patient retention

10 Strategies to Improve Patient Retention at FQHCs

Federally qualified health centers (FQHCs) are lifelines for underserved communities, offering...

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patient satisfaction surveys

Patient Satisfaction Surveys: 7 Strategies for Better Feedback

Patient satisfaction surveys have become a standard tool for gathering feedback and improving the...

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Related Resources


incident reporting in healthcare infection prevention
How Incident Reporting in Healthcare...

Incident reporting in healthcare often flies under the radar, yet it is a formidable force in preserving patient and employee safety. Consider the implications if a pattern of unusual rates of healthcare-associated...

zero harm in healthcare
Blueprint for Zero Harm: Innovative...

Despite considerable advances in patient safety, healthcare systems still face significant challenges in achieving “zero harm”—a commitment to eradicate preventable harm that affects approximately 400,000 hospitalized...

Healthcare Compliance Program
7 Elements of an Effective Healthcare...

An effective healthcare compliance program serves as the backbone of an organization’s effort to remain within the boundaries of federal and state regulations and is continuously being improved upon. Beyond meeting...