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How Incident Tracking Software Boosts Safety Across the Care Continuum

As healthcare continues its shift beyond the walls of hospitals and into homes and virtual platforms, ensuring patient safety across every point of care has become increasingly...

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Patient Satisfaction

patient experience surveys case study

How an Addiction Recovery Center Modernized Patient Experience...

When Avatar Residential Detox outgrew its outdated feedback system, they turned to Performance...

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trust in healthcare

The State of Trust in Healthcare: Insights 5 Years Post-COVID

Five years after the World Health Organization declared COVID-19 a pandemic, the reverberations...

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patient feedback survey

Patient Feedback: The Key to Quality Care

A startling revelation from a 2023 patient experience survey by Tebra shows that 73% of respondents...

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Doctor-Patient Communication

How AI Enhances Doctor-Patient Communication

As healthcare becomes increasingly driven by digital innovation, the heart of patient care still...

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improving patient satisfaction case study

Improving Patient Satisfaction in FQHCs [Case Study]

North Olympic Healthcare Network has focused on improving patient satisfaction by enhancing...

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better communication in healthcare

5 Strategies for Better Communication in Healthcare

Improving communication in healthcare between patients and providers is essential for delivering...

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improve patient retention

10 Strategies to Improve Patient Retention at FQHCs

Federally qualified health centers (FQHCs) are lifelines for underserved communities, offering...

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patient satisfaction surveys

Patient Satisfaction Surveys: 7 Strategies for Better Feedback

Patient satisfaction surveys have become a standard tool for gathering feedback and improving the...

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