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The Best EPCR Software: 10 Features Every Organization Needs

Every patient interaction tells a story. From the first assessment to the final outcome, the ability to capture those details accurately can make the difference between confusion...

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Patient Engagement

Healthcare Patient Satisfaction Surveys

Which Questions to Include in Healthcare Patient Satisfaction...

Healthcare patient satisfaction surveys are one of the most valuable tools providers have to...

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ask me 3

How Ask Me 3 Improves Communication & Patient Safety

Clear communication is the foundation of safe, effective healthcare, but it’s not always easy....

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empathy in healthcare

Cultivating Empathy in Healthcare: How Kindness Transforms Care

Empathy in healthcare has never been more important, as organizations increasingly struggle with...

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trust in healthcare

The State of Trust in Healthcare: Insights 5 Years Post-COVID

Five years after the World Health Organization declared COVID-19 a pandemic, the reverberations...

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patient feedback survey

Patient Feedback: The Key to Quality Care

A startling revelation from a 2023 patient experience survey by Tebra shows that 73% of respondents...

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Doctor-Patient Communication

How AI Enhances Doctor-Patient Communication

As healthcare becomes increasingly driven by digital innovation, the heart of patient care still...

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buiding patient trust

Building Patient Trust: 7 Key Strategies

Building patient trust in healthcare is crucial; 80% of individuals who report high trust in their...

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better communication in healthcare

5 Strategies for Better Communication in Healthcare

Improving communication in healthcare between patients and providers is essential for delivering...

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personalized healthcare

7 Ways Personalized Healthcare Impacts Patient Safety

The concept of personalized healthcare has significantly evolved in recent years, marking a...

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