Burnout in healthcare has become an epidemic, especially in the wake of the COVID-19 pandemic, with burnout rates among healthcare workers as high as 70%. The good news is that healthcare risk management technology is proving to be instrumental in reducing the burdens placed on frontline workers and, consequently, in mitigating the risk of burnout.
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Utilizing a centralized incident reporting system allows healthcare organizations to enhance patient outcomes and foster a culture of care. But among the lesser obvious benefits of incident reporting in healthcare is improved employee engagement, which can result in boosted retention, decreased costs, and improved quality of care.
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Read on to learn the importance of reporting near misses in healthcare and how the event tracking process is facilitated with incident reporting software.
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An emergency medical services (EMS) provider came to PHP with a common challenge: they were using paper and Excel files to manually report and track major business activities, which meant that data was easy to lose track of and difficult to analyze over time. They needed a solution to improve their processes and scale to their business needs. They needed an EMS incident management system.