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Reduce Risk with an Incident Reporting System for Healthcare

 

Easily report, manage, and trend incidents so that your team can get back to patient care — and prevent future harm. 

  • Real-Time Interactive Dashboards
  • Automatic Notifications & Alerts
  • Easy-to-Use Incident Reporting Forms
  • Customized Forms to Meet Individual Organization's Needs 

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Top Healthcare Organizations That Trust Us for Their Incident Reporting Systems
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Report Quickly, Act Quickly

Streamline incident reporting with fully customizable, user-friendly forms that enable teams to report incidents, events, near misses, and complaints in under two minutes. 

Compatible with desktop, mobile, and tablet devices, the system ensures seamless reporting, while EHR interoperability streamlines data flow, boosting efficiency and reducing manual work. 

Simplify Follow-Up Management

Activity management features like notification routing, automated workflows, and advanced permissions ensure timely follow-up, faster resolutions, and greater visibility into every incident. 

Eliminate time-consuming administrative tasks by easily assigning due dates, corrective actions, and next steps—all in one seamless, centralized platform. 
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Turn Data into Action with Real-Time Analytics

Quickly identify and act on patterns in employee and patient safety events with real-time access to incident data. Clear, intuitive dashboards highlight key metrics and trends, enabling teams to identify areas of improvement and prevent recurring issues. 

Customize views to track the metrics that matter most, empowering faster, proactive decision-making. 

How Does It Work?

Submit Report

Staff member submits a report through a desktop or intranet link in under 2 minutes with a user-friendly form. 

Automatic Alerts

An immediate email notification alerts risk management and/or department supervisor to review the report.

Manage Follow-up

Supervisor reviews the report, documents follow-up actions, and loops in additional team members as necessary.

View Dashboards

Real-time dashboards with drill-through reporting allow for quick oversight and data-driven decision making.

Actionable Insights

A comprehensive system provides visibility and insights into raising safety and quality standards across an organization.

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See what a healthcare organization achieved with PHP's solutions. 

Built For Your Healthcare Setting
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  • Acute Care

  • Addiction Treatment/ Behavioral Health

  • Ambulatory Surgery Centers (ASC)

  • Ambulance Services

  • Correctional Facilities and Government
    Critical Access Hospitals (CAH)

  • Dialysis Centers

  • FQHC and Community Health Centers  

  • Government

  • Home Health and Hospice

  • Long-Term Care and Skill Nursing Facilities (SNF)

  • Psychiatric Hospitals

  • Rehabilitation Hospitals

  • Social Services

  • And Other Innovative Care Models

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Meet the people achieving safer care, better outcomes, and decreased costs
The system makes it easy to pull reports and create visuals that truly illustrate what’s happening. The flexibility we have in how we access and view our data is impressive. It’s been incredibly helpful for day-to-day operations, allowing me to track and understand ongoing activities at any given moment.
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—Alicia Anderson
AVP of Quality Improvement, Fenway Health
Having the capability to drill down into the various types of incident reports, from patient relations to clinical issues, has provided tremendous insight. We can now get an in-depth look into each department to determine if there are any trends, patterns, or specific events that occurred in a particular month is just amazing.
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— Charlene Wright
Director of Quality & Risk Management, Family Health Services
I’m so satisfied with Performance Health Partners—it’s been such a win for Prism Health. The platform has propelled our quality improvement, risk management, and incident reporting processes on an impressive upward trajectory. For other FQHCs and FQHC lookalikes, I highly recommend it.
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— Jessica Cole
Senior Director of Compliance and Risk Management, Prism Health
Implementing PHP's product has been the easiest implementation, and it’s also provided the best user experience. In the past, staff hesitated to report due to the lengthy process. With PHP’s system, reporting has become significantly easier, encouraging more frequent use and contributing to a stronger culture of safety.
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— Heidi Kurgat
Director of Compliance and Risk, MHC Healthcare
We chose Performance Health Partners because none of their competitors could fully customize a solution that links IDD support with behavioral health. We’re so glad we chose PHP. The system is incredibly efficient, the usability is unmatched, and it has drastically improved our incident reporting process.
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— Rick Kohut, M.Ed.
Systems Training Manager, I Am Boundless