A Leader in Incident Reporting Software for Healthcare Organizations

Easily track incidents from initial reporting and follow-up management to dashboards and analytics.

  •  Customize incident reporting forms 

  •  Provide follow-up management for supervisors and risk management teams

  • Measure performance and track trends with real-time dashboards and analytics

  • Report incidents in less than 2 minutes

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Top Healthcare Organizations That Trust Us for Their Incident Reporting Systems

Easily Report Incidents

We make it easy to report incidents. Our user-friendly and fully customizable forms allow team members to report incidents, events, complaints, and near misses in under 2 minutes.  

Compatibility with desktop, mobile, and tablet devices makes incident reporting easy, and EHR interoperability allows for fast and accurate incident reporting.


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Manage Follow-up

Jumpstart the follow-up management process. Automatic alerts and workflows notify team members and departments to review reported incidents. Easily assign due dates, corrective action plans, follow-up tasks, and communicate next steps through a centralized communication channel.   

Overcome follow-up management hurdles by using streamlined tools that drive patient and employee safety by breaking down communication silos.


View Dashboards & Analytics  

Real-time dashboards with drill-through reporting empower teams to identify gaps in employee and patient safety, prioritize performance improvement initiatives, and prevent future incidents from reoccurring.  

Gain insight on process failures and underlying issues by having timely access to incident data. Minimize risk and improve patient safety and quality outcomes with our built-in reports.


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How Does It Work?

Submit Report

Staff member submits an incident report through a desktop or intranet link in under 2 minutes with a user-friendly form.

Automatic Alerts

An immediate email notification alerts risk management and/or department supervisor to review the incident.

Review & Follow-up

Supervisor reviews the incident, documents follow-up actions, and loops in additional team members as necessary. 

Gain Insights

Root cause analysis, peer reviews, and mortality reviews allow for more thorough insights into safety events. 

View Dashboards

Real-time dashboards with drill-through reporting allow for quick oversight and data-driven decision making. 


Don't just take our word for it.

KLAS Research named Performance Health Partners a Top Performer in the Healthcare Safety, Risk, and Compliance Management software space, giving us a product score of 92.0 – the highest score among all vendors included in the report. What's more: 100% of our customers interviewed said they'd buy our product again.


Built For Your Healthcare Setting

Acute Care
Addiction Treatment/ Behavioral Health
Ambulatory Surgery Centers (ASC)
Ambulance Services 

Correctional Facilities and Government
Critical Access Hospitals (CAH) 
FQHC and Community Health Centers  
Home Health and Hospice

Long-Term Care and Skill Nursing Facilities (SNF)
Psychiatric Hospitals
Rehabilitation Hospitals
Social Services
Other Innovative Care Models

"Overall, we’ve been very pleased with PHP's responsiveness and willingness to customize the system to meet our needs. The system has exceeded our expectations. The immediate notification feature is huge for us — instead of waiting days to hear about a major incident, we’re now aware of it immediately."
Monarch Behavioral Health
"We've done a great number of implementations and service lines, and Performance Health Partners ranks among the best from a project management perspective, communication, and the seamlessness of this transition."
Lifeline Vascular Care
“By implementing PHP solutions, we were able to reduce incidents. Reporting and retrieving real time data seems to get easier all the time. The PHP team is extremely easy to work with. Very accommodating.”
Lake Charles Memorial Hospital
The great thing about Performance Health Partners' software is that for the front line staff, it's very simple to use. All they have to do is click on a picture to start the report.
Permian Medical Center
“PHP’s Incident Reporting software has helped us streamline processes and everyone follows the same processes across departments. Less digging for data and more doing our jobs: saving people, time, and resources. User-friendly? It’s 10/10.”
Hardtner Medical Center
“We’ve been able to see a reduction of our fall rate in our hospital. We went from having the highest fall rate in the system to the second to lowest.”
St. Martin Hospital

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