Simplify Your Incident Management.
Easily report, manage, and trend incidents so that your team can get back to patient care — and prevent future harm.
- Empower your team to provide safer care
- Understand where incidents are occurring
- Stay on top of follow-up and track trends over time
- Make data-driven decisions to prevent future incidents
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Easily Report Incidents
User-friendly forms allow staff to report incidents in under 2 minutes. Custom build forms to track the data that's most important to you.
Compatibility with desktop, mobile, and tablet devices makes reporting easy. Interoperability with EHRs allows you to pull data for faster reporting.

Manage Follow-up
Supervisors and risk management automatically receive email and dashboard alerts for new incidents. Easily assign follow-up tasks and set up automatic reminders about due dates.
Centralized communication channels allow team members to stay informed about next steps.

View Dashboards & Analytics
Customized dashboards help you identify areas that need improvement.
Drill-through reporting makes it easy to search, group, & filter data within the system. Easily export your data in Excel and PDF formats at any time.

How Does It Work?
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Submit
Report
Staff member submits a report through a desktop or intranet link in under 2 minutes with a user-friendly form.
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Automatic
Alerts
An immediate email notification alerts risk management and/or supervisor to review the report.

Manage
Follow-up
Supervisor reviews the report, documents follow-up actions, and loops in additional team members as necessary.
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View
Dashboards
Real-time dashboards with drill-through reporting allow for quick oversight and data-driven decision making.

Actionable
Insights
A comprehensive system provides visibility and insights into raising safety and quality standards across an organization.
Fast Implementation
Our team does 100% of the system development and configuration for you, so there's no burden on your IT team. We provide video trainings and step-by-step guides on how to report and follow-up on incidents, as well as unlimited live trainings for super-users. It's easy to get in touch with us for support — we're always here for you.
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Empower Teams to Share Observations Before They Become Safety Issues
Equip your team with healthcare technology to proactively identify risk, collect streamlined data, and resolve problems. Choose from our templates or build your own, and easily assign follow-up actions. Use built-in dashboards and analytics to connect the dots between where you are and where you want to be.
Built For Your Healthcare Setting
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Acute Care
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Addiction Treatment/ Behavioral Health
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Ambulatory Surgery Centers (ASC)
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Ambulance Services
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Correctional Facilities and Government
Critical Access Hospitals (CAH) -
Dialysis Centers
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FQHC and Community Health Centers
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Government
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Home Health and Hospice
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Long-Term Care and Skill Nursing Facilities (SNF)
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Psychiatric Hospitals
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Rehabilitation Hospitals
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Social Services
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And Other Innovative Care Models
Don't just take our word for it.
KLAS Research named Performance Health Partners the #1 leader in the Healthcare Safety, Risk, and Compliance Management software space for the third consecutive year. What’s more: 100% of our customers interviewed said we keep all our promises and avoid charging for every little thing.

Meet the people achieving safer care, better outcomes, and decreased costs
"We've done a great number of implementations and service lines, and Performance Health Partners ranks among the best from a project management perspective, communication, and the seamlessness of this transition."

“By implementing PHP solutions, we were able to reduce incidents. Reporting and retrieving real time data seems to get easier all the time. The PHP team is extremely easy to work with. Very accommodating.”

“The great thing about Performance Health Partners’ software, for the front-line staff, it’s very simple to use. All they have to do is click on a picture to start the report.”

The difference between our experience with Performance Health Partners and what we were doing previously is night and day. Every single staff member is in awe of the system and how simple it has been designed to meet our needs.

“PHP’s Performance Improvement Solutions have helped us streamline processes and everyone follows the same processes across departments. Less digging for data and more doing our jobs: saving people, time, and resources. User-friendly? It’s 10/10.”

“We’ve been able to see a reduction of our fall rate in our hospital. We went from having the highest fall rate in the system to the second to lowest.”

"We’ve been very pleased with PHP's responsiveness and willingness to customize the system to meet our needs. The system has exceeded our expectations. The immediate notifications are huge for us—instead of waiting days to hear about a major incident, we’re now aware of it immediately."
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"The software has been incredibly valuable, extremely beneficial, and time-saving. The patient satisfaction return rates are higher than ever before. A huge thank you to the PHP team for making implementation so smooth!"
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