Simplify Your Incident Management.


Easily report, manage, and trend incidents so that your team can get back to patient care — and prevent future harm. 

  •   Empower your team to provide safer care 
  •   Understand where incidents are occurring 
  •   Stay on top of follow-up and track trends over time 
  •   Make data-driven decisions to prevent future incidents   

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Top Healthcare Organizations That Trust Us for Their Incident Reporting Systems
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Easily Report Incidents

User-friendly forms allow staff to report incidents in under 2 minutes. Custom build forms to track the data that's most important to you.

Compatibility with desktop, mobile, and tablet devices makes reporting easy. Interoperability with EHRs allows you to pull data for faster reporting.

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Manage Follow-up

Supervisors and risk management automatically receive email and dashboard alerts for new incidents. Easily assign follow-up tasks and set up automatic reminders about due dates.

Centralized communication channels allow team members to stay informed about next steps.

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View Dashboards & Analytics

Customized dashboards help you identify areas that need improvement.

Drill-through reporting makes it easy to search, group, & filter data within the system. Easily export your data in Excel and PDF formats at any time.  

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How Does It Work?

Submit Report

Staff member submits a report through a desktop or intranet link in under 2 minutes with a user-friendly form. 

Automatic Alerts

An immediate email notification alerts risk management and/or department supervisor to review the report.

Manage Follow-up

Supervisor reviews the report, documents follow-up actions, and loops in additional team members as necessary.

View Dashboards

Real-time dashboards with drill-through reporting allow for quick oversight and data-driven decision making.

Actionable Insights

A comprehensive system provides visibility and insights into raising safety and quality standards across an organization.


Fast Implementation

Our team does 100% of the system development and configuration for you, so there's no burden on your IT team. We provide video trainings and step-by-step guides on how to report and follow-up on incidents, as well as unlimited live trainings for super-users. It's easy to get in touch with us for support — we're always here for you. 

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See what a healthcare organization achieved with PHP's solutions.


Built for Your Healthcare Setting

Acute Care
Addiction Treatment/ Behavioral Health
Ambulatory Surgery Centers (ASC)
Ambulance Services 

Correctional Facilities and Government
Critical Access Hospitals (CAH) 
Dialysis Centers
FQHC and Community Health Centers  
Home Health and Hospice
Long-Term Care and Skill Nursing Facilities (SNF)
Psychiatric Hospitals
Rehabilitation Hospitals
Social Services
Other Innovative Care Models

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"We've done a great number of implementations and service lines, and Performance Health Partners ranks among the best from a project management perspective, communication, and the seamlessness of this transition."
Lifeline Vascular Care
“By implementing PHP solutions, we were able to reduce incidents. Reporting and retrieving real time data seems to get easier all the time. The PHP team is extremely easy to work with. Very accommodating.”
Lake Charles Memorial Hospital
“The great thing about Performance Health Partners’ software, for the front-line staff, it’s very simple to use. All they have to do is click on a picture to start the report.”
Permian Medical Center
“PHP’s Performance Improvement Solutions have helped us streamline processes and everyone follows the same processes across departments. Less digging for data and more doing our jobs: saving people, time, and resources. User-friendly? It’s 10/10.”
Hardtner Medical Center
“We’ve been able to see a reduction of our fall rate in our hospital. We went from having the highest fall rate in the system to the second to lowest.”
St. Martin Hospital
"Overall, we’ve been very pleased with PHP's responsiveness and willingness to customize the system to meet our needs. The system has exceeded our expectations. The immediate notification feature is huge for us — instead of waiting days to hear about a major incident, we’re now aware of it immediately."
Monarch Behavioral Health
The software has been incredibly valuable, extremely beneficial, and time-saving. The patient satisfaction return rates are higher than ever before. A huge thank you to the PHP team for making implementation so smooth!
Ambulatory Surgery Center

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