The No. 1 Incident Management System for Healthcare Organizations

Empower teams and patients to share observations to turn safety events into opportunities for learning and prevention.

  • Experience a platform intuitively designed for and tailored to your organization
  • Facilitate easy adoption and seamless integration
  • Streamline follow-up management
  • Measure performance and track trends with real-time dashboards and analytics

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Best in KLAS 2024 Badge




in Healthcare Safety, Risk & Compliance Management Software

2023 Best in KLAS: Software & Services Report

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An Incident Management System You Can Count On


Of our customers say they'd buy our product again


Decrease in medication errors


Increase in report submission


Easily Report Incidents

User-friendly forms allow staff to report incidents in under 2 minutes. Custom build forms to track the data that's most important to you.

Compatibility with desktop, mobile, and tablet devices makes reporting easy. Interoperability with EHRs allows you to pull data for faster reporting.

12EK Tablet Phone combo - Incident Reporting and Medication Incident v2-1

Manage Follow-up

Supervisors automatically receive email and dashboard alerts for new incidents. Easily assign follow-up tasks and set up automatic reminders about due dates.

Centralized communication channels allow team members to stay informed about next steps.

Dashboard - Submissions - tablet-01-1

View Dashboards & Analytics

Customized dashboards help you identify areas that need improvement.

Drill-through reporting makes it easy to search, group, & filter data within the system. Easily export your data in Excel and PDF formats at any time.  

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How Does It Work?

Submit Report

Staff member submits a report through app or intranet link in under 2 minutes with a user-friendly form. 

Automatic Alerts

An immediate email notification alerts designated contact to review the report.

Manage Follow-up

Supervisor reviews the report, documents follow-up actions, and loops in additional team members as necessary.

View Dashboards

Real-time dashboards with drill-through reporting allow for quick oversight and data-driven decision making.

Actionable Insights

A comprehensive system provides visibility and insights into raising safety and quality standards across an organization.


Don't just take our word for it.

KLAS Research named Performance Health Partners the #1 leader in the Healthcare Safety, Risk, and Compliance Management software space, giving us a product score of 96.0 – the highest score among all vendors included in the report. What's more: 100% of our customers interviewed said they'd buy our product again.

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Mileva Savich, RN, Director of Quality, Accreditation and Risk Management, Pinnacle Healthcare

Top Healthcare Organizations That Trust Us for Their Healthcare Safety Software
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Built for Your Healthcare Setting


Acute Care

Addiction Treatment/ Behavioral Health

Ambulatory Surgery Centers (ASC)

Correctional Facilities & Government

Critical Access Hospitals (CAH)

Dialysis Centers

FQHC & Community Health Centers

Home Health & Hospice

Long-Term Care & Skill Nursing Facilities

Psychiatric Hospitals

Physician Group Practices


Senior Living

Social Services

Veterinary Health

And other Innovative Care Models

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"We've done a great number of implementations and service lines, and Performance Health Partners ranks among the best from a project management perspective, communication, and the seamlessness of this transition."
Lifeline Vascular Care
“By implementing PHP solutions, we were able to reduce incidents. Reporting and retrieving real time data seems to get easier all the time. The PHP team is extremely easy to work with. Very accommodating.”
Lake Charles Memorial Hospital
“The great thing about Performance Health Partners’ software, for the front-line staff, it’s very simple to use. All they have to do is click on a picture to start the report.”
Permian Medical Center
“PHP’s Performance Improvement Solutions have helped us streamline processes and everyone follows the same processes across departments. Less digging for data and more doing our jobs: saving people, time, and resources. User-friendly? It’s 10/10.”
Hardtner Medical Center
“We’ve been able to see a reduction of our fall rate in our hospital. We went from having the highest fall rate in the system to the second to lowest.”
St. Martin Hospital
"Overall, we’ve been very pleased with PHP's responsiveness and willingness to customize the system to meet our needs. The system has exceeded our expectations. The immediate notification feature is huge for us — instead of waiting days to hear about a major incident, we’re now aware of it immediately."
Monarch Behavioral Health
The software has been incredibly valuable, extremely beneficial, and time-saving. The patient satisfaction return rates are higher than ever before. A huge thank you to the PHP team for making implementation so smooth!
Ambulatory Surgery Center

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