The #1 Patient & Employee Safety Software For Behavioral Health

 

Easily track incidents from discovery to resolution.

 

• Customize incident reports to comply with behavioral health regulatory requirements
 
•  Streamline reporting with instant alerts for faster issue awareness and resolution

 

•  Quickly assign action plans, delegate responsibilities, and set timelines through a centralized activity hub

 

•  Leverage real-time insights to track trends and prevent future harm

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Top Healthcare Organizations That Trust Us for Their Incident Reporting Systems
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Report Quickly, Act Quickly

Streamline incident reporting with fully customizable, user-friendly forms designed for behavioral health providers that enable teams to report incidents, events, near misses, and complaints in under two minutes. 

Compatible with desktop, mobile, and tablet devices, the system ensures seamless reporting, while EHR interoperability streamlines data flow, boosting efficiency and reducing manual work.

 

 

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Simplify Follow-Up Management

Activity management features like notification routing, automated workflows, and advanced permissions ensure timely follow-up, faster resolutions, and greater visibility into every incident. An automated escalation process for leadership allows for more awareness of high-risk events.

Eliminate delays with heightened awareness of incidents and streamlined communication—all in one seamless, centralized platform.

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Turn Data into Action with Real-Time Analytics

Quickly spot patterns and trends in incidents, such as patients who have experienced multiple safety events, with highly accessible incident data. Clear, intuitive dashboards highlight key metrics and trends, enabling teams to identify areas of improvement and prevent recurring issues. 

Customize views to track the metrics that matter most, empowering faster, proactive decision-making. 

 

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How Does It Work?

 
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Submit

Report

 

Staff member submits a report through a desktop or intranet link in under 2 minutes with a user-friendly form.
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Automatic

Alerts

 

An instant email alerts behavioral risk management team and/or supervisor to review.
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Highly

Adaptable

 

Supervisor reviews the report, documents follow-up actions, and loops in additional team members as necessary.
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View

Dashboards

 

Real-time dashboards with drill-through reporting allow for quick oversight and data-driven decision making.
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Actionable

Insights

 

A comprehensive system provides visibility and real-time insights to track trends and prevent future occurences of harm.

 

What Our Customers Say

 

Boundless Success with Customized Incident Reporting

 

When I Am Boundless needed to overcome inefficient incident reporting, they adopted Performance Health Partners’ customizable software. This not only streamlined their processes for better care and efficiency but also scaled with their growth, enhancing operational excellence and patient care.

Read the Case Study

Transformative Outcomes in Behavioral Health Care

 
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%

Decrease in medication errors

74
%

Increase in achieving QAPI safety goals

80
%

Reduction in time spent on dashboards and reporting

Don't just take our word for it.

KLAS Research named Performance Health Partners the #1 leader in the Healthcare Safety, Risk, and Compliance Management software space for the third consecutive year. What’s more: 100% of our customers interviewed said we keep all our promises and avoid charging for every little thing.

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Meet the people achieving safer care, better outcomes, and decreased costs

 
PHP has changed the way we manage risk. It’s efficient, it’s customizable, and it’s helped our organization grow. During the demo, I could immediately see that we could build the forms and workflows to match our real-world processes. I would absolutely recommend them to any behavioral health provider.
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— Victoria Hewitt
Director of Compliance and Quality Improvement, Avatar Residential Detox
By being able to address behavior issues directly, we can show up in a way that is more human. We work on understanding the unmet needs of our patients. When disruptive behaviors interfere with a successful visit, patient outcomes are negatively impacted. With PHP, we’re now keeping patients in the clinic and meeting their treatment goals.
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— Terri Hauf
Senior Clinical Risk Manager, North Olympic Healthcare Network
PHP’s system has really demonstrated to our staff that they have the ability to speak up about any concerns across the organization and see the impact of their input. This has been instrumental in boosting staff empowerment, making them feel confident and valued in their ability to voice their concerns.
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— Heidi Kurgat
Director of Compliance and Risk, MHC Healthcare
We chose Performance Health Partners because none of their competitors could fully customize a solution that links IDD support with behavioral health. We’re so glad we chose PHP. The system is incredibly efficient, the usability is unmatched, and it has drastically improved our incident reporting process.
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— Rick Kohut, M.Ed.
Systems Training Manager, I Am Boundless