The system makes it easy to pull reports and create visuals that truly illustrate what’s happening. The flexibility we have in how we access and view our data is impressive. It’s been incredibly helpful for day-to-day operations, allowing me to track and understand ongoing activities at any given moment.

Having the capability to drill down into the various types of incident reports, from patient relations to clinical issues, has provided tremendous insight. We can now get an in-depth look into each department to determine if there are any trends, patterns, or specific events that occurred in a particular month is just amazing.

Before PHP, we were dedicating around 30 hours a month solely to administrative tasks related to incident management. Now, thanks to PHP, we’ve been able to reallocate the majority of that time back to directly engaging with our patients and staying on track with our incident follow-up management.

Implementing PHP's product has been the easiest implementation, and it’s also provided the best user experience. In the past, staff hesitated to report due to the lengthy process. With PHP’s system, reporting has become significantly easier, encouraging more frequent use and contributing to a stronger culture of safety.

I’m so satisfied with Performance Health Partners—it’s been such a win for Prism Health. The platform puts the power back in the hands of the user, and we can adjust it to our workflows with minimal training required. It’s also very affordable, which is something that’s really important to a non-profit organization.