Root Cause Analysis (RCA) “is a structured method used to analyze serious adverse events” in healthcare. (1) The goal of an RCA is to identify any underlying problems in processes that increase the likelihood of an error with a non-punitive approach. When done effectively, an RCA can:
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Trudi Stafford, PhD, RN, and Clinical Advisor at PHP shares insight on developing processes and tools for effective root cause analysis.
Trudi Stafford has 30+ years of health care leadership experience with an emphasis on informatics to positively impact patient safety and health care quality. She is a doctorally prepared nurse executive with prior work experience as the Chief Nursing Office at three of the nation’s largest health systems.